Contact us:

Telephone: 01244544845 (24 hrs)         



We are located at:


6 Padeswood Road



Feedback and comments

If you would like to leave a comment on our service to you, please fill in the form at the bottom of the page and we will publish it on here.


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Below are some comments on the service we have provided.



"Sadly my mother passed away on April 10th 2016. Mark and Tracy, our chosen funeral directors, made all the necessary arrangements, from collecting Mum from the place where she died to the funeral service and beyond. Everything was carried out in a thoroughly professional manner, with Mum's dignity and respect being maintained throughout. Mark and Tracy were extremely caring, kind and patient in all our dealing with them. Nothing was too much trouble  and every arrangement was handled with tact and dignity at all times. I would not hesitate to recommend Mark and Tracy to anyone who found themselves in similar circumstances. They go the extra mile and made a very difficult situation so much easier to come to terms with. Thank you Mark and Tracy. Your kindness and professionalism will never be forgotten."

Alan Griffiths

''Busby and Kane were an obvious choice with the loss of our dear mother. Everything was handled in a professional, courteous and sympathetic manner. Mark and Tracy guided us through every part of  the funeral and were with us every step of the way. Nothing was to much trouble for them and we would like to thank them from the bottom of our hearts.You deserve for your business to go from strength to strength."


Craig Hunter

"Mark, where do we begin to thank you?..... You made a very difficult time so much easier for us all with your care and consideration. You seemed to know exactly what we wanted and guided us through with very personal attention. You treated us all like friends - thank you."


John Ellis's family

" Mark, All the family want to say a big 'Thank you' for all the support and kindness you have shown to us since our Mum passed away."


Ann & Terry, Brenda & Keith and Janet & Norman

''We cannot recommend Busby & Kane highly enough. In our darkest days just after Dad passed away they were the light that gently guided us. Their service is first class; professionalism is exemplary but above all they display genuine care and compassion. Nothing is too much trouble. They provided advice, thoughtful and lovely suggestions and then dealt with everything seamlessly. Everyone we encountered were wholeheartedly dignified and courteous.

From the bottom of our hearts, thank you xxx''


The Willoughby Family




''To Mark & Tracy,


Thank you for your kindness and support. You're a good friend Mark! And you've helped make a heartbreaking time a little easier. Could never thank you enough.''



Tracey & family




''I felt I had to write to thank you for the way you helped with Mums final journey.

From our initial meeting through organising flowers and cars to ensuring the wellbeing of the mourners I can not speak highly enough of your service.

On the day of the funeral we were free to grieve as you took care of us. I would have no hesitation in recommending your caring and dignified service to anyone.

Thank you for all you did x''


Linda Imrie




''Mark & Tracy,


Thank you so much for helping give our wonderful mum a great send off.''


Margaret Croft's family





''To Mark & Tracy,


Thanks for all your hardwork and co-operation with all the arrangements at such a sad time in our lives. Would highly recommend your services again and again.''


Many thanks

Steven, Lisa, Carol & family




''Thanks for everything you both did for us during this difficult time, nothing could have been more helpful and professional than the service you provided us with.''


Kind regards





''Mark & Tracy,


Thank you so much for all you did to make my mum's funeral special. Thanks for your care and attention, it made it special.''


Cynthia & family






Just to let you know how easy and smooth it was planning mum's funeral, with you. The professionalism shone throughout from you and your staff. Nothing seemed any trouble at any time.

You and your team will come highly recommended by the Griffiths family.

Thank you again.''


David, Lisa and the Griffiths family





''To Mark & Tracy,


Just a quick note to say thank you so much for your professionalism, kindness and all your support during this most painful time of our lives. You have looked after us and for that we thank you.''


Roy Fitzpatrick and family





''To Mark & Tracy,


Thank you for all you have done and for being there.''


Dawn, Alan & family




''To Tracy & Mark,


Thank you for taking care and doing everything possible for our Dad. As hard as his funeral was, everything was really lovely and all about him.''






''Tracy & Mark,


Thank you for your kind and thoughtful services, it was very comforting to know dad was near by and looked after.''






''To Tracy, Mark & your team,


Thank you so much for your kindness, empathy & understanding, and making our sad day perfect.''







''To Mark & Tracy,


Thank you so much for the understanding shown to us and for the way the funeral arrangements were made and carried through. Thank you both for your kindness and consideration.''


Norma, Ken, Helen & Girls




''Carol and myself would like to thank Mark and Tracy for all their kindness, patience and professionalism in making the sad loss of our Mother a memorable day, can't recommend them highly enough - excellent service, thank you.''


Carol & Chris




''To Mark, Tracy and all at Busby & Kane Ltd,


Can't thank you enough for your highly professional and sympathetic service we received during arrangements on the loss of mum. A truly personal touch which we value most highly and will certainly be recommending you in future. We wish you every success.

The flowers were gorgeous too, please pass on our comments and thanks to the florist.''


Regards Dennis & Jenny Williams




''Dear Tracy & Mark,


Thank you so so much for giving my husband Tommy a beautiful day at St Mark's Church, C.Q. on 07/03/18. 

As soon as we walked into your office in Buckley I knew you were the right people to deal with my gorgeous Tommy's special day.

The whole day was absolutely 'PERFECT' from beginning to end and your manner and little touches throughout the whole day made it even more special than I expected.

You listened to my every wish and more, therefore, I thank you both so very much for helping to make this day fit for a king, just as i wanted.

Thank you once again.''


Regards & Best Wishes, Lots of love from Ann Davies and family




'' To Mark & Tracy,


Thank you so much for helping to make such an emotional day run so smoothly. Your help from beginning to end with every detail was first class.

Thanks again.''


Mary Ball & family





''To Mark & Tracy,


Thank you very much for looking after John for us.

Excellent service, Thank you.

Will recommend you.''


Sue & Dave





''Our family would like to thank you all at Busby & Kane for your professionalism and compassion when dealing with the loss of our dear dad / husband. 

You made coming to terms with his passing a little easier to bear.

Thanks again.''


The Thomas, Weaver & Lucas families




''Dear Tracy,


I just wanted to say again how much we valued the wonderful service given to us before, after and during my mum's funeral by Busby & Kane.

You provided us with all the help, advice and confidence we needed, and even the booklets are lovely quality. Thank you so much.''


Very best wishes, Gert & Elaine Glasius




''Dear Mark & Tracy,


Thank you for the superb way you arranged the funeral for Derrick. You both supported myself and family in every way possible and you provided such a beautiful ceremony, many people afterwards who attended the funeral said it was the best and nicest ceremony they had ever attended. Praise indeed to yourselves. What an excellent choice i made when i asked Busby & Kane to organise the funeral arrangements, which you carried out with great respect and professionalism. 

Mandy Helsby was also exceptional, she really was excellent in the way she conducted the ceremony, she was word perfect, and put together the eulogy like the professional she is. Greatly appreciated and her wording will always be remembered by myself and my family.

Again many, many thanks.''


Kind regards

Marjorie & family




''A big thank you Mark for all your help and guidance in arranging the funeral for my Nev.

Your services are really appreciated.''


Mavis Bennion




''Mark and Tracy,


I cannot thank you yet again for all your help and support throughout the loss of my aunty. I would highly recommend you both.

Thanks a million.''


Pete Bell




''Dear Mark & Tracy,


I just want to send a little note from myself as well as on behalf of my sister and brothers to thank you for the outstanding service you provided in the lead up to, on the day of and also after my dad's funeral.

Always going above and beyond, accommodating all requests, you both are second to none and i will be forever grateful to the lady who by sheer luck recommended yourselves.

You made what should be an horrendous experience all the more bearable and pleasant and for that i can't thank you enough.


Very many thanks.''


Jenny Arrowsmith





''Thank you Mark for everything, you have been so kind and caring to me and our family and have helped me through a very sad time. 

I hope we all did George proud.

Thanks again''


Love Jan




''Thank you to you both for the empathy and guidance you gave us during our difficult time. It was greatly appreciated.''


Susanne and family





''To Mark & Tracy,


On behalf of myself and my children we would like to thank you millions for the kind words, time and compassion you have given us throughout this sad time.

The flowers were lovely and his send off was just perfect, no-one could have done it better, so thank you once again.''


Our kindest regards

Elaine & family

   xx          xx 




''Dear Mark & Tracy,


On behalf of all our family, we would like to thank you for the wonderful and very professional way you conducted Marie's funeral.

We all appreciate all you did to make the day less painful.''


With kind regard,

Joan, Graham & family.





 ''To Mark, Tracy & all the staff at Busby & Kane,


Many thanks to you all for the kindness and compassion shown to us all following the death of John recently. Your support and professionalism led to a perfect send-off for John and we received many compliments on the lovely service. He couldn't have been in better hands!

Thank you''


Daphne & family.





''To you all at Busby & Kane,


On behalf of Vicki, daughter of Mrs Jane Tudor, i would wish to say a very 'Big' thank you for all you did to help at a sad time.

For ourselves Olwen & George, Hayley, Mark & Daniel also lots of thanks as everything was very 'well done'.

Very 'Big thank you' once again.''


Olwen, George & family





''Dear Mark (and all at Busby & Kane),


We are so grateful for your kindness, support and professionalism that you gave to us and dad at this difficult time. 

We know how hard it was for you but as dad said that was your last act of kindness, you really showed what a great mentor he was.

The service was lovely and dad would be proud of us all.

Thank you from the bottom of our hearts.''



Angie, San & Trace 








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