Contact us:


01244  544845 (24 hrs)

01244  638818 (24 hrs)       



We are located at:


6 Padeswood Road,





42 Chester Road East,




Help with funeral expenses

You could get a Funeral Expenses Payment (also called Funeral Payment) if you get certain benefits and need help to pay for a funeral you’re arranging.

The payment usually won’t cover all the costs of the funeral.

What you'll get

Funeral Expenses Payment can help to pay for some of the costs of the following:

  • Burial fees for a particular plot.
  • Cremation fees, including the cost of the doctor’s certificates.
  • Travel to arrange or go to the funeral.
  • The cost of moving the deceased within the UK, if they are being moved more than 50 miles.
  • Death certificates or other documents.

You can also get up to £700 for any other funeral expenses, such as funeral director’s fees, flowers or the coffin.

How much you get depends on your circumstances. This includes any other money that’s available to cover the costs, for example from an insurance policy or the deceased person’s estate.

If the deceased had a pre-paid funeral plan, you can only get up to £120 to help pay for items not covered by their plan.

For more information or to check for eligibility contact:-

Bereavement Service helpline

Telephone: 0800 731 0469
Welsh language: 0800 731 0453
Textphone: 0800 731 0464
Welsh language: 0800 731 0456
Monday to Friday, 8am to 6pm



You can get support to organise an affordable and meaningful funeral, or reduce the impact of funeral related debt from Down to Earth.


Call: 020 8983 5055



Down to Earth are only able to provide support when a funeral has not taken place. Please see their guide for when the funeral has already happened. 



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