Frequently asked questions
Q - How will we know what to do at the funeral?
The Funeral Director will be there to assist and guide you and your family.
Q - Can we visit the deceased and pay our last respects?
In most instances, yes, our Chapel of Rest is available to you. Please contact the office to arrange your visit.
Q - Can we have our choice of music played at the crematorium or in church?
Yes, in every crematorium and in most churches. Please let us know your choice of music as soon as you can.
Q - How many hymns and pieces of music are we allowed?
The number of hymns or pieces of music you choose is a personal choice. However, as a guide, music is usually played entering and leaving the church or crematorium, then two hymns or pieces of music played during the service.
Q - What happens if donations are requested in lieu of flowers?
We will collect them on your behalf and, in due course, either hand them back to you or forward them to a charity of your choice.
Q - How will I know who attended the funeral?
Attendance cards are distributed at the funeral service.
Q - How many people can be seated in a limousine?
Each limousine seats seven people. Six in the rear compartment and one in the front with the chauffeur.
Q - What about newspaper notices?
If you require either a death notice or an acknowledgement in a local or national newspaper please let us know and we can make the necessary arrangements on your behalf.
Q - What about catering after the funeral?
If you require a venue and/or catering after the funeral you can make your own arrangements or we can provide you with details of local venues and caterers.
Q - Is each cremation carried out individually?
Yes, the crematorium attendant checks each coffin nameplate before it is placed into it's individual cremation chamber.
Q - What can I do with the cremated remains?
- They can be placed in the Garden of Remembrance.
- They can be interred in an existing grave or cremation plot.
- A new plot can be purchased for the interment.
- They can be kept at home in a special urn or casket.
- They can be privately scattered in a special place.
- A small amount may be kept in a keepsake or jewellery.
If you would like to discuss any of the above please do not hesitate to contact us.
If you are not sure and need time to consider, we will collect the cremated remains from the crematorium and keep them safe until you feel able to make a decision.
Q - How soon after the burial can I put a headstone on the grave?
The time varies on the type of burial and ground. Generally, a cremated remains plot can have the memorial stone fixed straight away, and it is approximately 6 months before the headstone can be placed on a full burial grave.
Our stonemasons, Blackwell's Stonecraft Ltd, will be happy to advise you regarding the time and implications associated with headstones and memorials.
