Contact us:


01244  544845 (24 hrs)

01244  638818 (24 hrs)       



We are located at:


6 Padeswood Road,





42 Chester Road East,




Bereavement Support

Whether it is expected or a complete shock, the death of someone close to us is one of the most difficult experiences we ever have to face.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they can last.


Loss and grief cause us emotional and physical pain and there is no 'right' way to grieve. People around you may seem to think you should be 'back to normal' after a few weeks or months and you might appear to be your usual self to other people, but you know that on the inside, you're not even sure what normal is anymore.


Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, 'Time is a great healer'. Sometimes, however, it can seem that life is more difficult as the months and weeks go by.


We know that no-one can understand exactly what your loss feels like to you. But we do understand that it is sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life.


We are now able to offer you the SAIFCare Chat service which is supported by GriefChat.

GriefChat counsellors are experienced in supporting bereaved people and will listen to you, explore how your grief is affecting you and help you to find any additional support you might need.


SaifCare Chat is a completely free service and is available Monday - Friday, 9am - 9pm or by email out of these hours.


Freephone: 0800 917 7224


Or use the link below as a hyperlink to the Chat box:- 


Please see below for more bereavement helplines and support groups.




Cruse North Wales offers bereavement support, advice and information to children, young people and adults when someone dies.


Free National Helpline - 0808 808 1677. The helpline is open Monday-Friday 9.30am-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings until 8pm.




Survivors of Bereavement by Suicide exist to meet the needs and break the isolation experienced by those bereaved by suicide.

National Helpline - 0300 111 5065. 9am - 9pm Monday to Friday.



Sands (Stillbirth & neonatal death charity) provide free support to anyone affected by the death of a baby through their national helpline, forum and network of support groups.

National Helpline - 0808 164 3332. 9.30am - 5.30pm Monday to Friday and 9.30am - 9.30pm Tuesday and Thursday evenings.                              The helpline is free to call from landlines and mobiles.



The Compassionate Friends is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.

National Helpline - 0345 123 2304. Open every day of the year from 10am - 4pm and 7pm - 10pm.



Winston's Wish gives support for those caring for children and young people after the death of a parent or sibling and to the children themselves.

Freephone National Helpline - 08088 020 021. 9am - 5pm Monday to Friday.



Samaritans. Talk to them on the phone. Whatever you're going through, call them free any time, from any phone on 116 123.






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